Post Live - Shipping
Successfully shipping and fulfilling your orders is one of the most impo...
Offering and Shipping PSA Grading Requests
PSA grading allows buyers to purchase grading for certain items they pu...
International Shipping Customs and Imports
As a buyer, it’s your responsibility to check which customs and import c...
Media Mail Eligibility and Pricing
Media Mail is a cost-effective shipping method you can take advantage of...
Accepting or Denying a Cancellation Request
This article outlines how a seller can accept or deny a cancellation req...
Average Ship Times on Whatnot
We’re excited to announce the release of a new feature in Whatnot called...
How do I ship an order?
Whatnot provides shipping labels from you, the seller, to the buyer. Att...
Shipping Live Items
Google Chrome is the browser of choice for optimal performance. How to A...
How long do I have to ship out my items after my live stream?
All sellers are asked to ship out items within 2 business days. Business...
How much is shipping for sellers?
Shipping is completely free for the seller. Whatnot will provide you wit...
What type of shipping label will I get from Whatnot?
Here are the carrier options available based on your location: United S...
Shipping timelines for sellers
Shipping timelines vary depending on if the item is sold in a live show ...
Packaging Guidelines
Safe shipping starts with the right box. We recommend choosing a sturdy ...
Shipping Profiles
Custom Shipping Profiles in the Whatnot App   You can now create custom ...
Requesting an insured label
You can request an insured label by clicking here to contact our Seller ...
Someone purchased a buy now item before my stream. When do I need to ship it out?
We recommend waiting until after your stream ends to ship anything so...
Do I have to mark all of my items as shipped one by one in the app?
No. On your seller dashboard where you print all your labels after a liv...
Do I have to mark all of my items as shipped one by one in the app?
No. On your seller dashboard where you print all of the labels after a l...
How do I use a SCAN form?
Note: SCAN forms are only available for US sellers. SCAN forms are sing...
Where do I take my package once it's ready to be shipped?
You can drop your package off at any postal package box in your local ar...
How long do I have to ship my item that sold?
Once an item sells, you have 2 business days to ship the item, starting ...
The carrier says that I can’t ship this package or I owe additional money. What should I do?
Occasionally carrier employees are not familiar with every shipping prog...
The items I sold sustained shipping damage, what should I do?
As long as the items you sent were packed appropriately, you will not be...