I am being charged extra for postage, what should I do?
We utilize the Post Office’s ePostage program, any additional charges wi...
Shipping time for buyers
We ask sellers to ship orders within 2 business days of purchase to make...
How much is shipping for buyers?
Shipping prices are based on the item’s weight and your geographical loc...
International shipping
Whatnot ships all international packages from the United States or Canad...
APO/FPO Military International Shipping
How do I properly list my address? Military addresses can be tricky, esp...
Shipping Policy
Shipping, Made Easy Our team works hard to make sure shipping is as fast...
AUS/NZ Shipping Policy
As you may know, the United States Postal Service (USPS) has temporarily...
How do I track the status of my order?
Please go to the account page and view your order history. Find the orde...
My order is taking longer to arrive, what should I do?
If the order has not shipped within 12 days of purchase, you may request...
My order was delivered to the wrong address, what should I do?
If your order shows delivered but cannot be located. Please confirm the ...
My order was marked as delivered but I haven't received it
Sometimes the tracking will update to show that the item was delivered b...