How do I update my account information? How do I update my account information?

How do I update my account information?

Seller Support Seller Support

*Note: If you have pending orders, or receive an error message when trying to update your username, please reach out to support@whatnot.com 

How to update your username on the Whatnot app:

1. Access your profile in the Whatnot App

2. Tap the gear icon in the top left corner

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3. Tap the pencil icon to the right of “Account”

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4. Update your “Profile Name” and click save

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How to update your username on Web:

1. Access your profile in the top right corner and select “Settings”

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2. Click “Change username”

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3. Change your username and click “Submit”

 

To update your phone number or email address, please reach out to support@whatnot.com and provide the following information: 

  • Your Whatnot username
  • A copy of a valid government-issued photo ID 
  • The current email address or phone number attached to your account
  • The phone number or email address you would like to update to

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