*Note: If you have pending orders, or receive an error message when trying to update your username, please reach out to support@whatnot.com
How to update your username on the Whatnot app:
1. Access your profile in the Whatnot App
2. Tap the gear icon in the top left corner
3. Tap the pencil icon to the right of “Account”
4. Update your “Profile Name” and click save
How to update your username on Web:
1. Access your profile in the top right corner and select “Settings”
2. Click “Change username”
3. Change your username and click “Submit”
To update your phone number or email address, please reach out to support@whatnot.com and provide the following information:
- Your Whatnot username
- A copy of a valid government-issued photo ID
- The current email address or phone number attached to your account
- The phone number or email address you would like to update to
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