Using OBS with your Livestream Using OBS with your Livestream

Using OBS with your Livestream

Joshua Schafer Joshua Schafer

Using OBS for your video feed and an external audio device(s) on Whatnot

As a live seller, you now have the ability to use OBS - also known as Open Broadcast Software to stream video from a computer to your live show. You can also select an independent audio source when starting your show from the web. 

For more information, and setup instructions, please follow the steps in this instructional video: 

Audio sources are not provided from within OBS. Your audio source will be selected from the "My Livestreams" section of your profile at whatnot.com. A more advanced audio setup tutorial for using multiple audio sources will be provided here soon.

Troubleshooting Tips & Tricks:

  • Please make sure Google Chrome is updated to the most recent build. You must clear your cache and fully relaunch Google Chrome before going live each time. If the audio and video source dialogue fails to pop up when clicking the “Start Streaming” button, please click “Enable Test Mode” and refresh the page, followed by “Disable Test Mode”, then refreshing the “My Livestreams” page again. The audio and video source dialogue should now pop up.
  • Please note that starting and ending a stream in test mode may remove the stream from your “My Livestreams” section on your dashboard and seller page on the app. You can bring the stream back onto your page to be started again by going to “Seller Dashboard”, selecting the stream, and clicking the “Restart Live Stream” button. This will send the stream back into the “My Livestreams” section to start it again, under the right conditions. Streams are only eligible to be restarted if they were started in “Test Mode” initially.

Please note - OBS is a 3rd party software. We cannot offer support for issues specific to the OBS application - or anything other than Whatnot software 

For advanced OBS tips & tricks follow the #stream-setup-obs-beta channel in our Seller Discord. If you are having any issues related to the Whatnot app or website please click here to contact our Seller Support team.

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