Processing Fees FAQ Processing Fees FAQ

Processing Fees FAQ

Whatnot Support Whatnot Support

How do the changes to Whatnot’s payment processing fee impact my sales?

Sellers will be charged 2.9% + 30 cents/pence payment processing for the subtotal + tax (US and CA) + shipping.

Example below:

  • If you sell an item for $25, and the buyer pays $25 + $4 shipping + $2.19 tax. The buyer’s credit card is charged $31.19. 
  • 2.9% will apply to the full amount the buyer was charged ($31.19), for a total amount of $0.90 + 30c.
  • In this example, the increase in payment processing fees is $0.17 on a $25 sale

United States and Canada Process Fees Breakdown

Sale Price

$25.00

Shipping Price

$4.00

Tax (ex: 8.875% in NY)

$2.19

Buyer’s CC Total Charge

$31.19

 

 

Processing Fee 2.9%

$(0.90)

Processing Fee 30 cents

$(0.30)

Whatnot Commission Fee 8%

$(2.00)

Total Seller Fee

$(3.20)

Seller’s Take Home

$21.80

UK Process Fees Breakdown

Sale Price

£100.00

  Shipping Price

  £5.00

Buyer CC Total

£105.00

   

Processing Fee 2.9%

£(3.05)

Processing Fee 30p

£(0.30)

Whatnot Commission Fee 8%

£(8.00)

Total Seller Fee

£(11.35)

FAQ

Is the 8% Whatnot commission charged on shipping and taxes?

No, the Whatnot commission only applies to the amount the seller sold the item for (the buyer’s subtotal).

How can I get a breakdown of the fees deducted from my live sale?

While this is not currently visible in the app or on the seller dashboard on the web, our team is working hard to provide additional clarity. We will notify the seller community as soon as such changes become available. 

Please click here to contact our Seller Support team to receive a more detailed breakdown of fees charged.

 

 

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