Refunds will typically take 3-5 business days (depending on your banking institution) to show up on your original form of payment from the day the refund is initiated. Please note that this refund may either show up as a credit or it may disappear from your bank statement entirely.
Refunds on Items Returned to Warehouse:
Sometimes refunds on returned items will take a little longer to process due to high warehouse volumes. Please click here to check the tracking status of your returned package using the tracking number on the return label provided by our Support Team. You should see the refund on your original form of payment within 5-7 business days of the package being delivered to our warehouse.
If you have not received your refund within 7 business days of the item being delivered back to us, please click here to reach out to our Support team and we'll be happy to resolve the problem quickly.