A buyer reached out to me on social media regarding an item they bought on a live sale. How do I respond? A buyer reached out to me on social media regarding an item they bought on a live sale. How do I respond?

A buyer reached out to me on social media regarding an item they bought on a live sale. How do I respond?

Brooke Wolfrom Brooke Wolfrom

Buyers should not be contacting sellers directly outside of Whatnot if there are any issues with an order.

Please refer the buyer to click here to fill out a form to reach out to our Support team if this happens. We will be happy to handle the issue!

 

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